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/docs/modules/lead-scoring

Lead scoring & explainer

The score was never the hard part; the reason was. FlashFender turns the existing lead score into plain language your desk can act on.

What you can do

  • See “why this lead” summaries — “visited the VDP 4×, opened 2 emails, needs a quote not a follow-up”
  • Explainable scoring on the existing lead-score logic, surfaced in the CRM
  • Prioritize the desk’s time with reasons, not just numbers

Honesty

The explainer is derived from the existing scoring model and recorded signals — it explains the score, it does not guarantee the lead buys. No prediction is marketed as certainty.

See also: CRM / Leads and After-hours AI.