SMS / Texting

Text your leads and customers where they actually answer — with consent rules enforced before a message ever leaves.

What you can do

Send SMS follow-ups to leads and customers with consent captured at intake (CASL/TCPA-style)
Quiet hours respected automatically — no 11pm “hey, still interested?”
Real-time opt-out via STOP / reply, honored at the provider level
Stage-triggered follow-up from the same sequence engine as email

When configured

SMS sends when the operator has set the Twilio secrets on the deployment:

TWILIO_ACCOUNT_SID
TWILIO_AUTH_TOKEN
TWILIO_FROM_NUMBER

Honesty

Without those secrets, SMS surfaces show an amber not configured state and no message is sent — there is no fake “Sent.” Opt-out and quiet-hours rules apply on every send attempt.